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FAQ's - Frequently Asked Questions

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If your question is not answered here, please e-mail us.  We will get right back to you.
 

Click here to e-mail us.

Q. Do you offer a MILITARY DISCOUNT? 
A. Yes!  Service Members or spouse may order at a discount from our wholesale website.

Q. I am a retail store. Where is your wholesale website?
A. Retailers should click here.

Q. Can I shop online? 
A. Yes!  You have a couple of options!  We use a PayPal shopping cart on this site. Or, you can call us with your order. We take MC Visa AmEx Disc. Toll free phone:  800-925-5038 or you can Fax your order to us: 413-663-5032.

Q. Is there a minimum I have to order?
A. Nope. Order one card if you like. 

Q. What do your cards cost?
A. Each card is $2.75.

Q. What do your fridge magnets cost?
A. $3.99 each.

Q. Can I order online without using your PayPal shopping cart?
A. Sure! Send an e-mail at 
GrammaBurp@gmail.com . List the cards/magnets you want (by # & name), your name, address & phone number. We can call you for credit card info or send an e-mail invoice to you with a link to our secure server.

Q. When can I expect to receive my order?
A. We do our best to ship fast.  Most orders are filled in 5 to 10 business days.  If you need it faster, just let us know! 

Q.  What forms of payment do you accept?
A.  Mastercard, Visa, American Express, Discover and PayPal.

Q. Where do you ship?
A. Currently, we ship only in the United States. 
 

Q. I e-mailed you, but never heard back.  What's going on?
A. If you EVER don't hear back from us, please assume we never received your e-mail & give us a call :-)  We respond to all* contacts. *Earthlink kicks back e-mail - if you have earthlink, be sure to add us. 

Q. I was hoping to buy a boxed set of Christmas cards. 
A. We don't have boxed sets, but feel free to mix & match what you like. 

Q. I'm starting my own business & doing market research, will you send me materials to help me get started?
A. Please contact the business owner directly at grammaburp@grammaburp.com She is happy to let you pick her brain & share some start-up resources!

Q. Do you accept freelance greeting card submissions?
A. Occasionally.  Read: Freelance writer guidelines.  

Q. Do you need any sales reps?
A. Yes, we have several territories still available.  Contact us via the sales rep inquiry form here.

Q. How can I stay on your good side?
A. Send dark chocolate truffles from The Chocolate Garden. (I'm not affiliated with them, just addicted.)

 
GrammaBurp * #1 Bryant Street * North Adams * MA * USA * 01247
 
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